Ecommerce & Marketplace Manager

<p>I am currently partnering with a mission-led, fast-growing food & drink brand that has built a loyal consumer following through a commitment to organic, sustainable products. With an established DTC channel and a growing Amazon presence, they are now looking to scale both meaningfully and efficiently.</p> <p> </p> <p>They are looking for a commercially sharp Ecommerce & Marketplace Manager to take full ownership of their direct-to-consumer and Amazon Seller channels, someone who can build the strategy, execute the plan, manage their digital performance and Amazon agencies, and drive continuous performance improvement across both.</p> <p> </p> <p><strong>The Mission</strong></p> <p> </p> <p>Reporting into the Head of Marketing, you will have full accountability for revenue, profitability and efficiency across DTC and Amazon. This is a high-autonomy role in a growing SME where you will be expected to operate with the mindset of a channel owner, balancing strategic thinking with hands-on execution.</p> <p> </p> <p> </p> <p><strong>Core Responsibilities</strong></p> <p> </p> <ul> <li><strong>DTC Ownership: </strong>Build and execute the DTC trading plan across pricing, promotions and paid acquisition, with full accountability for revenue, profitability and MER targets. <li><strong>Amazon Seller: </strong>Own the Amazon Seller account end-to-end, managing performance, listings, pricing, stock availability and agency relationships to drive growth and margin improvement. <li><strong>Performance Marketing: </strong>Plan and optimise paid acquisition across DTC and marketplaces, with a sharp focus on ROAS, CPA and contribution margin. <li><strong>Website Optimisation: </strong>Drive CRO, customer journey improvements and AOV and retention initiatives to maximise on-site performance. <li><strong>Reporting & Insight: </strong>Build clear performance reporting and translate data into actionable decisions that drive continuous improvement. <li><strong>Brand Launches: </strong>Support the scaling of additional brands into DTC, bringing structure and commercial rigour to new channel development. </ul> <p> </p> <p> </p> <p><strong>The Ideal Profile</strong></p> <p> </p> <ul> <li><strong>Ecommerce Experience: </strong>3+ years in DTC, marketplace or performance marketing roles, with proven ownership of a DTC channel. <li><strong>Commercial Mindset: </strong>Track record of owning or directly influencing revenue and profitability targets in a fast-paced environment. <li><strong>Performance Marketing Skills: </strong>Hands-on experience running campaigns across Google Ads and Amazon Ads, with strong analytical capability. <li><strong>Platform Knowledge: </strong>Familiarity with Shopify or similar ecommerce platforms and paid social channels (Meta, PPC). <li><strong>Agency Management: </strong>Experience working with and holding external agencies accountable to performance outcomes. <li><strong>SME Mentality: </strong>Comfortable working without large team infrastructure — proactive, adaptable, and willing to roll up your sleeves. </ul> <p> </p> <p> </p> <p><strong>Location & Workplace Policy</strong></p> <p> </p> <ul> <li>South West London <li>Hybrid working, 3 days office </ul> <p> </p> <p> </p> <p><strong>Salary & Benefits</strong></p> <ul> <li>£50,000 - £55,000 per annum <li>25 days holiday, pension, workplace wellness benefits, flexible working hours (start and finish times), free product samples and discounts on all food and drink products! </ul> <p> </p> <p> </p> <p>If you would like a confidential chat about this role or your next career move, then please send your CV to <u>jodie.clayton@majorplayers.co.uk</u> or connect via LinkedIn: <u><a href="https://www.linkedin.com/in/jodieclayton/" target="_blank">Jodie Clayton</a></u></p> <p> </p> <p>Major Players are the UK’s leading digital, marketing, and creative talent agency, and over the last 30 years we’ve consistently championed our people and communities. As a proud B Corp™, we are committed to improving diversity, equity and inclusion within the industries we service, creating impactful and sustainable change for our partners, candidates and employees.</p> <p> </p> <p>We offer equal opportunities to all candidates regardless of race, religion, gender, sexuality, disability, age, and other protected status as required by applicable law. For further information about our DE&I commitments, please visit: <u><a href="http://www.majorplayers.co.uk/diversity-equity-inclusion/" target="_blank">www.majorplayers.co.uk/diversity-equity-inclusion/</a></u></p>