Senior Account Manager

<p>Major Players are partnering with an innovative, indie design and branding agency who work with some of the world's best-known consumer brands to hire for a Senior Account Manager. This position sits at the heart of the client services team, you will run your own projects with significant autonomy, managing day-to-day delivery across a portfolio of FMCG clients as well as building relationships that last.  </p> <p><br> Key responsibilities:  </p> <p>Delivery & Project Leadership  </p> <ul> <li> <p>Lead day-to-day delivery across multiple small to medium projects for several clients simultaneously  </p> </ul> <ul> <li> <p>Take ownership of client briefs:  interrogating requirements and shaping clear, well-considered agency responses  </p> </ul> <ul> <li> <p>Set projects up for success: scoping, forecasting, timelines, budgets and project planning  </p> </ul> <ul> <li> <p>Brief internal teams in a way that's motivating and gives creatives and strategists the context to do their best work  </p> </ul> <ul> <li> <p>Keep project finances healthy: accurate reporting, early risk flagging, proactive replanning when needed  </p> </ul> <p>Client Relationships  </p> <ul> <li> <p>Serve as a trusted day-to-day client contact, building relationships grounded in clarity, consistency and genuine interest in their business  </p> </ul> <ul> <li> <p>Develop a real understanding of each client's category, competitive landscape and business priorities  </p> </ul> <ul> <li> <p>Proactively spot opportunities: ways to add more value, improve ways of working, or extend involvement  </p> </ul> <ul> <li> <p>Contribute to client growth plans and take ownership of actions that support account development over time  </p> </ul> <ul> <li> <p>Keep clients confident and well-informed at every stage of a project  </p> </ul> <p>Collaboration  </p> <ul> <li> <p>Work closely with strategy and design teams to ensure work is well-briefed and delivered to a high standard  </p> </ul> <ul> <li> <p>Foster positive, solutions-focused working relationships across internal teams  </p> </ul> <ul> <li> <p>Involve Account Directors and senior stakeholders appropriately, escalating risks early rather than late  </p> </ul> <p>Skills required:   </p> <ul> <li> <p>A proven track record at SAM level in an agency environment (ideally branding or design agencies)   </p> </ul> <ul> <li> <p>Strong project management skills: you run tight ships without being rigid  </p> </ul> <ul> <li> <p>A strategic mindset: you spot opportunities others miss, and you push briefs to be better  </p> </ul> <ul> <li> <p>Natural relationship-building skills: clients trust you and teams want to work with you  </p> </ul> <ul> <li> <p>The confidence to work independently and the self-awareness to know when to escalate  </p> </ul> <ul> <li> <p>Curiosity about brands, culture, categories and consumer behaviour  </p> </ul> <ul> <li> <p>Calm under pressure, positive by default, no-ego in approach  </p> </ul> <p>  </p> <p>FMCG experience is a plus. Drinks/spirits category knowledge is particularly relevant given the current portfolio of clients.  </p> <p><br> Hours: Full time  </p> <p>Salary: Up to £45,000 – £55,000, dependent on experience  </p> <p>Office Location: South West London   </p> <p>Office requirements: 3 days per week in the office (Tuesdays, Wednesdays and Thursdays)  <br>  </p> <p>Major Players are the UK’s leading marketing and creative talent agency, and over the last three decades we’ve consistently championed our people and communities. As a proud B Corp™, we are committed to improving diversity, equity and inclusion within the industries we service, creating impactful and sustainable change for our partners, candidates and employees.   </p> <p>We offer equal opportunities to all candidates regardless of race, religion, gender, sexuality, disability, age, and other protected status as required by applicable law. For further information about our DE&I commitments, please visit: <a href="http://www.majorplayers.co.uk/diversity-equity-inclusion/" target="_blank">www.majorplayers.co.uk/diversity-equity-inclusion/</a>   </p>